Safaricom Plc has grown its share of Kenya’s fixed internet market to 35.5% and increased its subscriber base to 941,501 customers in the three months to March 2026, according to new sector statistics published by the Communications Authority of Kenya (CA).
The regulator’s third-quarter 2025/26 report shows Safaricom added more than 83,000 fixed broadband customers between December 2025 and March 2026, lifting its market share from 34.9% in the previous quarter.
The gains come as Kenya’s fixed broadband market continues to evolve, with operators competing on speed upgrades, pricing and network expansion aimed at reaching underserved segments.
CA data shows Jamii Telecommunications Limited (Faiba) held 20.1% of the fixed internet market, followed by Wananchi Group (Zuku) at 11.1% and Poa Internet Kenya Limited at 10.7%.
The regulator attributed much of the demand to mid-tier speed packages. “Most fixed internet subscriptions in Kenya are on speeds between the 10 and 30 Mbps bands, mainly due to their affordability and reliability for most subscribers,” the Communications Authority noted in its report.
Within that bracket, Safaricom has set 15 Mbps as the entry-level speed on its most affordable fibre package, according to the statement accompanying the CA data.
The CA figures also point to room for further growth in household penetration. According to the statement, Kenya has more than eight million households connected to electricity, but only 2.7 million have fixed internet subscriptions.
Safaricom said its fixed broadband segment recorded 32% growth in subscribers in the financial year ended March 2026, alongside a 12% increase in revenue from the segment. The company did not disclose absolute revenue figures in the statement.
In response to shifting demand, Safaricom said it has changed its fibre deployment model to lower installation costs and expand connectivity beyond higher-income neighbourhoods. The company also said existing customers benefited from doubled internet speeds at no additional cost, while new offers such as WiFi Bamba are being used to support lower-cost home fibre connectivity in lower-income areas, including the Affordable Housing Project in Mukuru, Nairobi.
Safaricom further said it is piloting tokenisation models that would allow customers to buy short-term, high-speed access within fibre-enabled zones. It also cited a partnership with Huawei on Fibre-to-the-Home (FTTH) solutions aimed at improving in-home and business connectivity experiences.
Beyond last-mile competition, CA data shows international capacity continues to expand, supporting higher usage and faster speeds. According to the Communications Authority, Kenya’s international internet bandwidth increased by 16.4% to 28,130.3 Gbps. “This growth was driven by increasing demand for higher capacity and faster internet speeds. Notably, SEACOM expanded its capacity by 53.3% to 10,500.0 Gbps. Consequently, total utilized bandwidth capacity grew by 3.0% to 17,758.824 Gbps,” the report noted.
For the Kenyan market, continued growth in fixed broadband subscriptions is likely to intensify competition among fibre and fixed wireless providers, particularly in mid-speed packages where affordability is shaping consumer choices, while higher international capacity could help operators sustain service quality as usage rises.
Looking ahead, sector watchers will track whether operators convert the gap between electrified households and fixed internet subscriptions into new connections, and whether new models—such as short-term access products—translate into meaningful growth in adoption across lower-income and peri-urban areas.