Carrefour

Carrefour marks 10 years in Kenya with 34 stores, 3,000 jobs and KES 20 million customer rewards campaign

Carrefour marks 10 years in Kenya with 34 stores, 3,000 jobs and KES 20 million customer rewards campaign

3 min read

Carrefour, operated in Kenya by Majid Al Futtaim, is marking its 10-year anniversary in the country, reporting that it has grown to 34 stores nationwide and created more than 3,000 direct jobs since entering the market in 2016.

In a press release dated 22 May 2026 in Nairobi, the retailer said it now works with more than 690 Kenyan suppliers and sources 99% of its products locally. Carrefour also said it has strengthened its e-commerce offering over the period and built a modern retail supply chain as part of its expansion strategy.

The anniversary comes as Kenya’s formal retail sector continues to evolve following years of disruption and consolidation, including the exit or restructuring of several local supermarket chains. Carrefour’s decade-long buildout is being watched by suppliers, mall developers and competitors as an indicator of how international retailers can scale in Kenya while maintaining local procurement.

To commemorate the milestone, Carrefour has launched a nationwide customer appreciation campaign dubbed ‘10 Years, 10 Million Stories’, running from 22 May to 11 June across all stores and the Carrefour App. The company said the campaign includes rewards valued at over KES 20 million (KES 20 million stated), including 10 vehicles, school fee vouchers, home appliances, paid holiday trips and discounts of up to 50%.

Christophe Orcet, Regional Director – East Africa at Majid Al Futtaim Retail, said the anniversary reflected what he described as a sustained partnership with the local market. “Reaching this 10-year milestone reflects the strength of our partnership with the Kenyan market. Our focus has been on building a resilient retail ecosystem, working closely with local suppliers, empowering our people and continuously enhancing the customer experience,” Orcet said.

He added that the group expects further growth. “As we look ahead, we see significant opportunities to scale this model further, deepening our contribution to the economy while delivering sustained, long-term growth,” Orcet said.

The company’s update also referenced broader industry indicators. Citing the Boston Consulting Group, the statement said modern retail is expected to increase its market share by around five percentage points by 2030. It also cited Kenya National Bureau of Statistics (KNBS) data indicating that wholesale and retail trade contributed 5.4% of GDP in the first quarter of 2025, and that employment in the sector grew by approximately 2% between 2023 and 2024.

For Kenyan suppliers, a retail chain that says it sources 99% of its products locally implies a large and relatively structured route to market, particularly for packaged food, fresh produce and household goods. However, supplier development often requires meeting stricter quality, packaging and delivery standards, and maintaining consistent volumes—factors that can reshape how SMEs and agribusinesses invest in production and logistics.

Carrefour’s continued store rollout and app-driven promotions also point to increased competition in urban retail nodes, where location strategy, last-mile delivery partnerships and pricing discipline remain central to winning market share. The growing role of loyalty and reward campaigns may further raise customer acquisition costs across the sector.

Looking ahead, Carrefour said it remains committed to investing in local communities, strengthening supply chains and expanding retail access as it enters its next decade in Kenya. The immediate milestone for customers will be the conclusion of the anniversary campaign on 11 June.

Carrefour, operated in Kenya by Majid Al Futtaim, is marking 10 years in the country, citing expansion to 34 stores, over 3,000 direct jobs and a supply chain that is 99% locally sourced. The retailer has also launched a customer appreciation campaign running from 22 May to 11 June with rewards valued at more than KES 20 million, according to a company statement.

LG Electronics runs shopper rewards campaign during Carrefour Brand Festival at Two Rivers Mall

LG Electronics runs shopper rewards campaign during Carrefour Brand Festival at Two Rivers Mall

3 min read

LG Electronics engaged consumers in Nairobi through a two-week shopper campaign held during the Carrefour Brand Festival, culminating in a live draw event at Two Rivers Mall on April 21, 2026.

According to the company’s press release, the festival brought together 45 consumer brands offering promotional pricing and customer rewards. LG used the platform to showcase its home appliances and electronics while running a prize draw for shoppers who made qualifying purchases at selected Carrefour stores.

To participate, customers were required to purchase select LG products worth at least KES 14,000. Qualifying shoppers were entered into a draw to win LG appliances including microwaves, refrigerators, washing machines and smart televisions, the company said.

The activation highlights the increasing role of large-format supermarkets and mall-based retail in Kenya’s distribution of consumer electronics and durable goods, where brands are seeking to drive foot traffic and conversions through in-store demonstrations, bundled offers and reward mechanics.

LG positioned the campaign as part of its retail partnership approach. The company said the initiative was intended to strengthen direct consumer engagement through established shopping platforms and to support the growth of Kenya’s modern retail segment.

“We are proud to be part of initiatives that bring our products closer to customers,” said Irene Mwangi, Regional Manager of LG East Africa’s Go-to-Market team, speaking during the award ceremony.

Mwangi added that, “This campaign demonstrated how strong partnerships can translate into real value for consumers while strengthening the retail ecosystem that supports technology access across the region. As LG, we remain committed to delivering innovation that responds to the needs of today’s connected homes.”

For Kenya’s retail and consumer goods market, such campaigns can influence short-term sales volumes in categories such as televisions and large appliances, which are often sensitive to price incentives and financing availability. They also underscore the competitive push among electronics brands to secure visibility in high-traffic retail destinations, as shoppers increasingly compare products in-store before purchasing.

LG did not disclose the number of participating shoppers, the value of prizes awarded, or sales performance from the campaign. Future milestones would include similar co-branded promotions and in-store activations as brands and retailers continue to compete for consumer spending in Kenya’s mall and supermarket ecosystem.

LG Electronics East Africa used the two-week Carrefour Brand Festival campaign in Nairobi to market home appliances and electronics and run a shopper rewards draw. Customers who bought select LG products worth at least KES 14,000 qualified to enter a draw for appliances including TVs, refrigerators and washing machines.