Britam Holdings Plc has reported an 8% increase in pre-tax profit to KES 7.9 billion (Shs 7.9 billion) for the year ended December 31, 2025, citing growth in insurance revenue, higher investment income and cost management across Kenya and its regional operations.

In a media statement dated March 31, 2026 in Nairobi, the Nairobi Securities Exchange-listed financial services group said the performance came in what it described as a “challenging macroeconomic environment” across its markets. Britam operates in seven African countries: Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi, according to the company.

Insurance revenue increased 11% to KES 41.7 billion (Shs 41.7 billion), which Britam attributed to “sustained top line growth in the Life and General Insurance businesses in Kenya and the regions.” Net investment income rose 4% to KES 31.9 billion (Shs 31.9 billion), which the company said was supported by “steady portfolio returns.”

Britam also reported a stronger balance sheet, with total equity rising to KES 35.1 billion (Shs 35.1 billion) from KES 29.5 billion (Shs 29.5 billion), which it attributed to profitability and balance-sheet management. Investment assets grew to KES 220.7 billion (Shs 220.7 billion), according to the statement.

“These results reflect the resilience of our business and the progress we have made in building a more agile, customer-focused and digitally enabled organization. We are entering our next strategy cycle from a position of strength, with clear momentum across our chosen markets,” said Tom Gitogo, Britam Group Managing Director and CEO.

The company said FY2025 marked the final year of its 2021–2025 strategy cycle, EPIC², and the start of a new 2026–2030 strategy dubbed ASCEND. Britam said the ASCEND strategy is built around six pillars: African Expansion, Sustainability and Governance, Customer Obsession, Execution Excellence, Nurturing People and Partnerships, and Digitalization and Innovation.

“2025 also marked the close of our EPIC² Strategy (2021–2025) which restored the Group to profitability while accelerating digital adoption and operational efficiency,” Gitogo said, adding that the year coincided with Britam’s 60th anniversary.

As part of its operational updates for 2025, Britam said it officially launched Britam Connect, which it described as a microinsurance subsidiary, as it sought to deepen financial inclusion. The company also said it improved customer experience through “new digital systems and revamped branches,” adding that customer satisfaction rose to 98%—a figure it attributed to its own measurements.

For Kenya’s insurance and financial services sector, Britam’s results signal continued importance of investment income in earnings performance, particularly in an environment where market returns and interest-rate conditions can materially affect insurers’ profitability. The company’s emphasis on microinsurance and digital distribution also reflects intensifying competition for mass-market customers and a broader industry shift toward lower-cost, technology-enabled channels.

On shareholder returns, Britam said its board did not recommend payment of a dividend for the year ended December 31, 2025.

Looking ahead, the group is expected to outline execution priorities under its 2026–2030 ASCEND strategy, including its expansion plans and the role of technology investments across its insurance and asset management lines.

Diamond Trust Bank (DTB) on 23 March 2026 announced its financial results for the year ended 31 December 2025, reporting a 26% rise in pre-tax profit and a 21% increase in profit after tax to KES 10.7 billion, according to the bank’s statement issued in Nairobi.

DTB attributed the performance to a 15% increase in total assets, a 14% rise in top-line revenues and cost controls that limited operating expense growth to 7% during the year. Customer deposits grew 14% to KES 509 billion, while net loans expanded 14% to KES 324 billion, the bank said.

The lender said customer numbers across East Africa increased to 4.5 million at the end of 2025 from 3.1 million a year earlier, supported by a 157-branch network and a focus on mid-market, SME and retail segments through what it described as “ecosystem banking”.

Asset quality metrics improved, with DTB reporting a reduction in the non-performing loan (NPL) ratio to 10.8% from 12.3% in the prior year. The group’s specific coverage ratio rose to 51.1% from 39.6%, DTB said, adding it is targeting a single-digit NPL ratio by the end of 2026. The bank also reported shareholders’ equity had crossed KES 100 billion.

Following the results, DTB said its Board of Directors has recommended an increased dividend of KES 9 per share.

Nasim Devji, Group Chief Executive Officer at DTB, said the lender’s results reflected execution and operational efficiency. “These results reflect the strength of our strategy and the resilience of our business model. We have delivered quality growth while maintaining strong discipline and enhancing operational efficiency. Our continued investment in digital capabilities is enabling us to serve our customers better and expand access to financial services across our markets,” Devji said.

Murali Natarajan, DTB Kenya Chief Executive Officer, said the bank was also tracking non-financial outcomes alongside profit. “Our performance is not only measured by financial returns, but also by the impact we create. Through our initiatives, we are supporting communities, advancing financial inclusion, and contributing to climate action,” Natarajan said.

DTB’s results come as Kenyan lenders continue to navigate credit risk, funding competition and the shifting cost of capital environment, with NPL management and deposit mobilisation remaining central to profitability. DTB’s reported decline in NPLs and improved provisioning coverage point to a tighter approach to credit risk and recovery, while double-digit growth in deposits and loans suggests continued appetite for credit in its target segments, particularly SMEs and retail borrowers.

The bank also disclosed selected sustainability and social metrics. DTB said it had grown over one million trees under its Much More Than Trees initiative, reached more than 30,000 girls through its Achieve More Girl programme, and trained over 10,000 individuals and MSMEs in financial literacy and enterprise development as at the end of 2025.

Looking ahead, DTB said it will continue focusing on business growth, digital innovation and customer support across segments, while advancing its sustainability agenda. Investors will watch for the bank’s progress towards its single-digit NPL target by end-2026 and for further guidance on dividend approval timelines and capital deployment as loan growth continues.